Niva Online Store Rules and Regulations

Welcome to Niva Online Store! Please read the following carefully before using the website services. Your use of this site constitutes full acceptance of these rules.

1. Placing Orders

Placing an order in Niva means officially expressing the desire to purchase one or more items from our store.

All orders are processed and shipped after final confirmation by the sales team.

If, for reasons such as stock shortage or technical issues, it is not possible to deliver the goods, the paid amount will be refunded to the customer.

2. Pricing and Payment

All product prices are updated and clearly displayed on the website.

Payments are made through secure banking gateways.

Niva reserves the right to change prices without prior notice if necessary, but such changes will not apply to orders that have already been placed.

3. Shipping and Delivery

Orders are shipped to the address provided by the customer. Please ensure your information is entered accurately.

Delivery times may vary depending on the shipping method and destination.

In case of delays or issues in delivery, Niva support team will follow up as quickly as possible.

4. Returns

Returns are only possible if the product has a technical defect, differs from the order, or is damaged during delivery.

The customer must inform support within 7 business days after receiving the product.

Returned products must be in their original packaging and include the purchase invoice.

5. User Privacy

Niva is committed to protecting and maintaining the personal information of its users.

Your information will only be used to process orders and communicate with you, and will not be shared with any other individual or organization.

6. Intellectual Property Rights

All content on the site, including images, texts, logos, and page designs, belongs to Niva. Any use without written permission will be subject to legal action.

7. Changes to Rules

Niva reserves the right to update the rules and regulations at any time. Your continued use of the site constitutes acceptance of the new changes.